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User rating: 2.99 15 votes and 15 reviews | Rate Theatre

325 Marche Way, Unit 107, Ottawa, ON K1S 5J3

613-232-2770 | View Map


2.99 / 5

User rating: 2.99

Based on 15 votes and 15 reviews



  • General Experience User rating: 2.66666666666667
  • Concession User rating: 2.92857142857143
  • Cleanliness User rating: 3.35714285714286
  • Theatre Presentation User rating: 3.21428571428571
  • Customer Service User rating: 2.78571428571429

 

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Theatre Reviews

Showing 11 to 15 of 15

Disappointed

June 03, 2024

I am truly disappointed by this theatre. I had to take a bus 12 to Rideau and transfer over to bus 7 and I was stuck in traffic with the parade going on to try to get to the cinema at Landsdowne to watch The Strangers to be told by the staff that my son cannot watch the film because it is vip but my question is why were there 3 movies that were vip and you guys would only let my son see the other 2 movies but not Strangers, now how does that make sense? I am never coming back again

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst handicapped access

December 21, 2018

To enter the upper theaters you must use an elevator that lets out in the restaurent kitchen.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Terrible customer service

January 20, 2016

Worst customer service I have seen. I won't be coming back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

don't bother

October 03, 2015

Worst theater in Ottawa 100% I'll never go back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

No parking during event!!!

May 26, 2018

Pre purchased tickets for a night out to the vip. Showed up 30 min early only to be in gridlock parking traffic. Finally get to the lot and parking attendent says no parking during event at the arena! Spent 30 more min looking for a parking spot. Missed the movie! Non refundable tickets! Thought! Maybe mention on the website that the theater is not accessible during a event night. Thanks for ruining the evening!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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