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User rating: 4.20 38 votes and 30 reviews | Rate Theatre

1 Promenade Circle, Thornhill, ON L4J 4P8

416-494-9371 | View Map


4.20 / 5

User rating: 4.20

Based on 38 votes and 30 reviews



  • General Experience User rating: 4.31578947368421
  • Concession User rating: 4.17142857142857
  • Cleanliness User rating: 4.15789473684211
  • Theatre Presentation User rating: 4.08108108108108
  • Customer Service User rating: 4.2972972972973

 

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  • Concession

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Theatre Reviews

Showing 21 to 30 of 30

5 dollar Tuesdays

January 03, 2017

Been attending this theater for over 15 years. Now it has all kinds of impressive improvements!! WOW the new reclining seats are so awesome, so comfy and the popcorn is always perfect..It's always a friendly family atmosphere. And prices always fit my budget! Best cinema in town !! Love it.!!!??

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

great seats and very enjoyable cinema!!!

March 14, 2017

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Small cinema great for kids

September 25, 2016

This is the ideal cinema for small children, especially those who are sensitive to noise and who find the large box chain theatres too loud and intense. Before the movie, you can visit the Promenade Mall, and then take in a movie, in a cozy atmosphere reminiscent of yesteryear. Prices are comparatively cheaper than the going rate and the screen is just fine.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Underrated and neighbourly

June 18, 2015

I live far enough away from Lastman Square that now that I have a movie buff for a girlfriend, I wanted a neighbourhood theatre. I rediscovered rainbow, walkable if necessary from home, affordable prices, no frills, and good picture and sound quality. If you are in Thornhill South (bordered by 7, dufferin, yonge and finch), then this quiet little cinema in Promenade Mall is the place for you!

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Clean Up Your Act

August 31, 2014

Prices and Concession were good value. Small arcade with fun games to play if you arrive early, although several were out of order. ****Theater itself was very dirty and had a bad smell. This ruined our experience of it****

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

November 01, 2015

Something wrong with the sound system. While the preview presentations are always too loud, when it comes to the feature film often we can not hear it properly. Please have some adult around sometimes who would do quality controlling of the setups. Thanks: Marta

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

customer service is very bad

June 18, 2016

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Very unpleasant experience!

August 29, 2013

Customer service is very lacking and theatre is dirty.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

I HATE IT

July 23, 2013

the rules are bad and annoying the people there r rude I hate them

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

worst customer service and aggresive !!

October 19, 2019

bought my ticket online 100 percent 4 regular seats not wheelchair seats coz I know whose the wheelchair seats for and there is only two seats for that.. so went inside movies starting and 3 people ask me if I have the right seat I said yes... its the only first row seat available and were four ... so manager or whoever came to us and he wants us to seat in the wheelchair seats area which is only two seats there and how about the rest of the two well he offerred us two folding chair which to me its very uncomfortable of course!! and very aggressive too !!! all he can is I can give you a refund!!! poor customer service!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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